Collections platform · by Acumon Intelligence

Turn overdue invoices into collected cash

Resolve helps debt collection agencies and individual creditors chase, collect and escalate what they're owed — automatically, and by the book. Bring in your ledger, let it do the chasing, and watch the cash come in.

Access is for licensed Acumon clients. You'll sign in on the next step.

The problem

Stop chasing overdue invoices by hand.

Spreadsheets, sticky notes and ad-hoc emails don't scale — and they don't keep you compliant. Reminders get missed, promises slip, and the accounts that need a firmer hand get lost in the noise. Resolve brings your whole collections operation into one place, from the first polite nudge to the final escalation, so nothing falls through the cracks and every step is recorded.

Bring your debts in

Import debtors and invoices from a spreadsheet, or sync them straight from Xero or QuickBooks. Every debt in one place — organised by age, risk and jurisdiction.

Chase automatically

Build multi-stage dunning sequences and let the scheduler send the right message, on the right channel, at the right time — learning each debtor's best contact hour as it goes.

Make it easy to pay

Send a secure pay-by-link, offer instalment plans and promises-to-pay, and apply UK statutory interest and compensation where it's due. Chasing pauses while a plan stays on track.

Escalate with proof

Flag disputes, queue stubborn accounts for legal or field follow-up, and export a printable case packet — backed by an immutable log of every message that went out.

How it works

From overdue to paid, in three steps

Bring in your debts

Import a spreadsheet or sync your accounting system. Resolve organises every debtor and invoice and scores each one for risk.

Let Resolve chase — compliantly

Automated sequences chase across email and more, inside quiet hours and frequency caps, with consent and unsubscribe enforced at the moment of send.

Get paid, then escalate the rest

Take payments and plans online, reconcile receipts against invoices, and escalate the accounts that need a human — with a full audit trail.

Inside Resolve

Everything a collections operation needs

Transparent risk scoring

A clear 0–100 health score from five weighted factors — no black-box ML — calibrated against how your debts actually resolve.

Plans & self-service

Instalments, promises-to-pay, and a no-login page where debtors can pay, query or unsubscribe in seconds.

Compliance by design

Quiet hours, frequency caps, consent and unsubscribe, enforced at the point of send — with conduct standards front of mind.

Immutable audit trail

Every outbound message logged with the exact body that was sent — ready for any review or dispute.

KPIs that matter

Collection rate, DSO trend, time-to-first-payment, touch conversion and escalation recovery, at a glance.

Built for agencies

Run many clients side by side, keep consumer and commercial books cleanly separated, and pay clients out with a clear statement.

Built for
Debt collection agenciesIn-house credit controlFinance & AR teamsIndividual creditorsB2B & consumer books

Ready to collect more, with less effort?

Log in to Resolve and pick up where your ledger left off. Already an Acumon client? You're one click away.

Immutable audit trailQuiet hours & frequency capsConsent & unsubscribe enforcedRole-based accessData isolated per client